Accelerating the delivery of key IT changes in line with strategic business objectives.

Zen was founded in 1995 by chairman Richard Tang and his brother. Since then they’ve grown to become the UK’s largest independent Internet Service Provider. They offer a full range of connectivity solutions for data, voice, hosting and infrastructure to homes and businesses across the UK.

Zen are a Sunday Times 100 Best Small Companies to work for, winners of 16 consecutive PC Pro Best Broadband provider, UK IT Industry Award for Services Company of the Year, and the current Which? Recommended Provider for Broadband Services.

Over this time, Richard's people-first approach to business, and his commitment to creating a company that is both ethical and profitable, has remained.

 

The Challenge

Zen were embarking on several highly strategic IT programmes to further drive business growth.  They needed a partner who could quickly deploy highly skilled and experienced developers to work flexibly across their challenging portfolio to boost capacity and bring in fresh experience, technical insight and ways of working.

The Solution

CQE worked closely with Zen to build up knowledge of their business needs and technical challenges.  We then developed a flexible partnership agreement allowing us to quickly deploy our consultants to work in Zen’s most challenging and strategic programmes.  Our consultants brought their deep skills in .NET, AWS and C# development to deliver top quality code and to share their knowledge across the broader Zen team.

 

The Results

CQE have enabled Zen to accelerate the delivery of several of their key IT changes that support their strategic business objectives.  Through on-the-job coaching we have helped to develop the skills of some of Zen’s junior developers and we have collaborated to solve several complex technical challenges.  

What our client had to say

Working with CQE to solve our development peak capacity problem has been a very smooth and successful process. CQE were able to understand our challenge, how we work and the culture at Zen to ensure the right people were chosen to integrate and augment our development teams. The combined skills, experience and commitment their consultants brought into the teams have been key ingredients in the CQE engagement being a great success.

— Simon Parkinson, Software Development & Architecture Manager, Zen

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